Havel Parts Privacy Policy

Privacy Policy

Effective Date: September 8, 2024

Havel Parts ("Havel Parts," "we," "us," or "our") operates the website havelparts.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase from us.

By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information you provide to us:

Contact information (name, email address, phone number, mailing address) when you submit a quote request, contact form, or place an order

Billing and shipping information when you make a purchase

Payment information (processed securely by our third-party payment processor — we do not store your full card details)

Any other information you choose to provide in messages or communications with us

Information collected automatically:

IP address, browser type, device information, and pages visited, collected through cookies and similar tracking technologies

Usage data such as how you interact with the Site (e.g., time on page, referring site)

2. How We Use Your Information

We use the information we collect to:

Process and fulfill orders, including shipping and billing

Respond to quote requests and customer service inquiries

Communicate with you about your order or account

Improve our Site, products, and customer experience

Send you marketing communications, where you have opted in (you may unsubscribe at any time)

Detect and prevent fraud, abuse, or security incidents

Comply with legal obligations

3. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to analyze traffic, remember your preferences, and improve your browsing experience. You can choose to accept or decline cookies through your browser settings or the cookie banner presented on our Site. Declining cookies may affect certain features of the Site.

4. Third-Party Services

We work with trusted third-party service providers to operate our Site and business, including:

Payment processing — to securely handle transactions

Website hosting and e-commerce platform — to run and maintain the Site

Analytics providers — to understand how visitors use our Site

reCAPTCHA (Google) — to protect our contact forms from spam and abuse, subject to Google's Privacy Policy and Terms of Service

These providers only receive the information necessary to perform their services and are not authorized to use your information for their own marketing purposes.

We do not sell your personal information to third parties.

5. Data Sharing and Disclosure

We may share your information:

With service providers who help us operate our business (as described above)

If required by law, subpoena, or other legal process

To protect the rights, property, or safety of Havel Parts, our customers, or others

In connection with a business transfer, such as a merger, acquisition, or sale of assets

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, or reporting obligations.

8. Your Rights and Choices

Depending on your location, you may have the right to:

Access the personal information we hold about you

Request correction or deletion of your personal information

Opt out of marketing communications

Object to or restrict certain processing of your information

To exercise any of these rights, contact us using the information below.

9. Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

10. Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Havel Parts

5 Julie Dawn Dr . Franklin, Massachusetts 02038, United States

Phone: (316) 249-6730

Email: Frank@havelparts.com